Garage Door FAQ — Fast Service
Answers to common garage door questions for Fast Service homeowners.
How quickly can you fix my slow movement?
We typically diagnose and repair slow-moving garage doors within the same service visit. Common causes include worn rollers, track misalignment, or spring tension issues. Our technicians carry most replacement parts on their trucks, so repairs are usually completed in 1-2 hours.
What causes slow movement in garage doors?
Slow movement is usually caused by: worn-out springs losing tension, dirty or damaged tracks, lack of lubrication, malfunctioning opener motors, or weather-related issues with seals. We perform a thorough inspection to identify the exact cause and provide lasting solutions.
Do you offer financing for new fiberglass door installations?
Yes! We offer flexible financing options for new fiberglass door installations. With approved credit, you can enjoy low monthly payments and 0% interest for qualifying purchases. Contact us for a free quote and to learn about current financing promotions.
What areas do you service?
We proudly serve Durham and the surrounding Triangle area including Raleigh, Chapel Hill, Cary, Apex, Morrisville, Hillsborough, Carrboro, Wake Forest, Garner, and Holly Springs. Contact us to confirm service availability in your specific location.
What is included in your 2-year warranty?
Our 2-year warranty covers all parts and labor on repairs and installations. This includes springs, cables, rollers, hinges, and opener components. If anything we install or repair fails within two years, we'll fix it at no additional cost.
Do you offer emergency services?
Absolutely! We provide 24/7 emergency garage door services for urgent situations like broken springs, doors stuck open (security concern), or doors that won't close. Emergency calls are prioritized and we aim to arrive within 2 hours of your call.
How quickly can you fix my garage door?
We typically diagnose and repair garage doors within the same service visit. Common repairs are completed in 1-2 hours. Our technicians carry most replacement parts on their trucks for immediate repair.
Do you offer financing for new garage door installations?
Yes! We offer flexible financing options for new door installations. With approved credit, you can enjoy low monthly payments and 0% interest for qualifying purchases. Contact us for details.
What areas do you serve?
We serve the entire Triangle area including Durham, Raleigh, Chapel Hill, Cary, Apex, Morrisville, Hillsborough, Carrboro, Wake Forest, Garner, and Holly Springs.